Terms of Use

This Web site is operated by Lodge and Cabins Company. All inquiries may be directed to:

Lodge and Cabins Company
Offices and Shipping Facility
2501 North Ash Street
Ponca City, Oklahoma 74601

PH: (580) 762-7575
FAX: (580) 762-9525

Customer Service Policy:

Your satisfaction is guaranteed. We completely stand behind the quality of our products. If you have any questions, comments or concerns, simply call our Customer Service Department at (580-762-7575).


Ordering & Shipping:

All orders are manufactured on demand with 3 weeks shipping lead time required. All merchandise shipped via FedEx, UPS or common carrier F.O.B. Ponca City, OK.

Your credit card is charged only at the time shipment is made.

Credit Cards:

Visa, MasterCard, and American Express accepted.

Claims:

Open all cartons immediately upon receipt. In the event of a damaged shipment, LodgeAndCabins.Com must be notified within 15 days of the delivery date. IMPORTANT-original cartons and packing must be kept for FedEx, UPS, or other carrier inspection.

Returns:

Requests for a return of defective or incorrectly shipped merchandise must be made within 15 days of invoice date. No returns will be accepted without prior verbal or written authorization. All returns must be in original packaging.

Note:

All products shown in our catalog are hand crafted and hand finished. Slight variations in color or form are considered normal.

Prices and Specifications:

The prices listed herein are subject to change without notice. Specifications of individual items may vary or change without notice.

Finish Key:

(View swatches here)

 AS  Antique Silver
 B  Bronze
 BK
 Black
 BKG  Black/Gold
 BVG  Bronze Vintage Gold
 BW  Burlwood
 BWP  Burlwood Painted
 DZW  Dark English Oak
 DHM  Dark Honey Maple
 G  Gold
 HM  Honey Maple
 MC  Multicolor
 M  Maple
 R  Red
 RBW  Red Burlwood
 VG  Vintage Gold
 X  Painted
 Y  Yellow
 Z  Brushed Wood
 ZW  English Oak
 DZW         Dark English Oak